Privacy Policy

Industry Training Consultants are firmly committed to protecting your privacy. We aim to maintain a safe and secure system of handling your personal individual information, whilst still providing access to your personal information when required. For this reason, we aim to ensure that your personal information is handled in strict compliance with the Commonwealth Government's Australian Privacy Principles.

This policy sets out the principles that all companies adopt in order to protect your personal information. These principles deal generally with our collection, use and disclosure of, and your access to, information we may have recorded about you.

All clients and students should familiarise themselves with Australian Privacy Principles by visiting

Collection of Personal Information

We only collect personal information about individuals that is necessary for us to carry on our business functions. What information we collect depends upon the nature of our dealings with you.

Whenever it is reasonable and practicable to do so, we only collect information about individuals directly from those individuals. Occasionally, we may receive information about you from third parties, but if we use such information for any reason, we will let you know shortly after we receive it.

We do not generally collect sensitive information about individuals unless required by applicable laws or rules. Sensitive information includes information about race, political or religious beliefs, sexual preferences, criminal convictions and health information. We do not use or share that information for any other purpose other than in the case of an emergency.

Use and Disclosure of Personal Information

We will only use your personal information for the reasons we collected it. These reasons and the parties to whom we might disclose it will be reasonably apparent to you when we collect your information and our use and disclosure of that information will only be for our business activities.

We may send to our clients information about other products and services which we expect may be of interest to them, but respect their right to ask us not to do this. If you no longer wish to receive those sorts of communications from us, you should contact our headoffice and we will ensure this is corrected. We will not sell your personal information to other organisations to allow them to do this.

Any other use or disclosure we make of your personal information will only be as required by law or permitted by the Privacy Act 1988.

Data Quality and Security

We will take all reasonable steps to:
  1. make sure that the personal information we collect, use or disclose is accurate, complete and up to date;
  2. protect the information from misuse, loss or unauthorised access, modification or disclosure both physically and through computer security methods;
  3. destroy or permanently de-identify the information if it is no longer needed for any purpose.


A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a web site which operates cookies. Cookies are necessary to facilitate on-line transactions and ensure security. If clients do not wish to receive any cookies they should set their browser to refuse cookies. Industry Training Consultants do not use cookies to keep personal profiles of its clients' use of the Industry Training Consultants web site at

Cross-border disclosure

We disclose personal information to students only within Australian Borders. The organisation conducts Identity verification checks via its student management system to verify a students identity.

Making a privacy complaint

The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints or breaches of the Australian Privacy Principles from individuals about Australian, ACT and Norfolk Island government agencies, and private sector organisations covered by the Privacy Act 1988. For more information you can refer to this page Here

Access to and Correction of your Information

If you would like access to any records of personal information we have about you or if you believe any information we have about you is inaccurate or out-of-date, please contact our Privacy Officer.

Additional Information on Privacy

For further information on Australian Privacy laws, please visit the Australian Federal Privacy Commissioner's web site at